Meet Dottie! A YSE ("wise") woman that can offer advice...your ultimate problem solver!

Questions about your order? Need skincare advice? We've got you covered. Contact us M-F 9am to 5pm PST.

YSE Beauty

<span id="isPasted" style="font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Refunds will apply only for gift cards that have not yet been redeemed. Please <a href="https://help.ysebeauty.com/en-US/contact">contact our team</a> for assistance.

Refunds will apply only for gift cards that have not yet been redeemed. Please contact our team for assistance.

Is a gift card refundable?

Gift Cards

Where is my order?

Can I edit or cancel my order?

What forms of payment do you accept?

Do you have discounts ?

Can I send someone a gift card?

Do you offer samples?

Shopping + Orders

When will my order ship?

Do you offer free shipping?

Which shipping methods do you use?

Where do you ship?

Shipping + Delivery

How do I know which products I should use? Do you make recommendations?

Which products should I use in the morning? What about at night?

Are your products cruelty free?

What if I have a reaction to a product?

Are your products scented?

I have an allergy. Are your products right for me?

Are your products safe if I’m pregnant or breastfeeding?

Will my products expire? What is the shelf life?

Do you use parabens? What ingredients do you avoid?

How can I learn more about specific ingredients?

I’ve just had a laser/peel, injections or other treatment with my dermatologist. Is it safe to use your products?

Do you have more information about the active ingredients in your formulations?

How long will my products last?

Where can I learn more about your sunscreen?

Is the Skin Glow SPF 30 Primer non-comedogenic?

How long until I see results?

Products + Ingredients

What are the benefits to a product subscription?

How do I review or change my current subscriptions?

When will I be charged for my subscription?

If I need to pause or cancel my subscription, how can I do that?

Product Subscriptions

How does the giftcard work?

What are my payment options for a giftcard?

What is your return policy?

How do I make a return?

My package is lost. What do I do?

My product arrived damaged. What should I do?

Returns

Is a gift card refundable?Updated a year ago