Once an order is placed, you’ll receive a confirmation email containing your order number. In addition to your confirmation, you can always review your complete order details by logging into your account page on ysebeauty.com.

Where is my order?

Our team makes every effort to fulfill orders within 24 hours or less, Monday - Friday. Due to the speed of our order processing, we are unable to cancel or edit orders once they have been submitted for fulfillment. Please contact our team with any c

Can I edit or cancel my order?

We offer several payment options including Afterpay, Apple Pay, Google Pay, PayPal and Shop Pay, in addition to your credit or debit card of choice.Afterpay enables you to make a purchase now and then pay for your purchase in four payments, made ever

What forms of payment do you accept?

Yes! You can get 10% off by subscribing to our emails and SMS on the homepage of ysebeauty.com!

Do you have discounts ?

We have digital gift cards available from $25-$200 here. Please note that gift cards are not eligible for payment installments through Afterpay or Shop Pay. Prior to checkout, you’ll be prompted to enter the recipient’s information, your personalized

Can I send someone a gift card?

In checkout, you will be able to select 2 complimentary samples when completing a purchase.

Do you offer samples?

Meet Dottie! A YSE ("wise") woman that can offer advice...your ultimate problem solver!

Questions about your order? Need skincare advice? We've got you covered. Contact us M-F 9am to 5pm PST.

YSE Beauty

Shopping + Orders

When will my order ship?

Do you offer free shipping?

Which shipping methods do you use?

Where do you ship?

Shipping + Delivery

How do I know which products I should use? Do you make recommendations?

Which products should I use in the morning? What about at night?

Are your products cruelty free?

What if I have a reaction to a product?

Are your products scented?

I have an allergy. Are your products right for me?

Are your products safe if I’m pregnant or breastfeeding?

Will my products expire? What is the shelf life?

Do you use parabens? What ingredients do you avoid?

How can I learn more about specific ingredients?

I’ve just had a laser/peel, injections or other treatment with my dermatologist. Is it safe to use your products?

Do you have more information about the active ingredients in your formulations?

How long will my products last?

Where can I learn more about your sunscreen?

Is the Skin Glow SPF 30 Primer non-comedogenic?

How long until I see results?

Products + Ingredients

What are the benefits to a product subscription?

How do I review or change my current subscriptions?

When will I be charged for my subscription?

If I need to pause or cancel my subscription, how can I do that?

Product Subscriptions

How does the giftcard work?

What are my payment options for a giftcard?

Is a gift card refundable?

Gift Cards

What is your return policy?

How do I make a return?

My package is lost. What do I do?

My product arrived damaged. What should I do?

Returns