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My package is lost. What do I do?Updated a year ago

We know the anticipation of order delivery all too well! However, we recommend allowing up to 72 hours for your package to show up – even after it has been marked as delivered. Some shipping carriers mark packages as delivered prior to a physical delivery (frustrating, we know!). If 72 hours has passed and your order is still missing, please contact our support team for assistance here.

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