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Returns + Refunds

What is your return policy?

Here at YSE Beauty, we want you to love your skin. We’ve worked with experts to ensure our line is as gentle as it is clinically efficacious. However; we understand that everyone’s face is different and what works for some might not work for others!

My package is lost. What do I do?

We know the anticipation of order delivery all too well! However, we recommend allowing up to 72 hours for your package to show up – even after it has been marked as delivered. Some shipping carriers mark packages as delivered prior to a physical del

My product arrived damaged. What should I do?

If one of your YSE Beauty products arrives damaged, our support team is here to help. Please provide a photo or two of the damaged product when contacting us and our team will take it from there!

What should I do if I received a damaged item or an incorrect order?

If you have received a damaged item or if there was a mistake in your order, please inform us right away. You do not need to return the damaged or incorrect item. We will send you a replacement product immediately. For any incorrect orders, our wareh

What should I do if my product's pump is broken upon receipt?

We apologize for any inconvenience caused by a broken applicator or pump in one of our products. If you receive a product with such an issue, you can easily request a replacement. We appreciate your understanding and cooperation.