Returns + Refunds
What is your return and exchange policy?
Here at YSE Beauty, we want you to love your skin. We’ve worked with experts to ensure our line is as gentle as it is clinically efficacious. However; we understand that everyone’s face is different and what works for some might not work for others!
My package is lost. What do I do?
We know the anticipation of order delivery all too well! However, we recommend allowing up to 72 hours for your package to show up – even after it has been marked as delivered. Some shipping carriers mark packages as delivered prior to a physical del
My product arrived damaged. What should I do?
If one of your YSE Beauty products arrives damaged, our support team is here to help. Please provide a photo or two of the damaged product when contacting us and our team will take it from there!. If you purchased Shipping Protection and have experie
What should I do if I received an incorrect order?
If something doesn’t look quite right with your order, please reach out to us at [email protected] as soon as possible so we can take a closer look and make it right.